When Receiving Your Product

Before signing the delivery receipt, check your product's packaging for any damage or issues. If there is any damage, missing items, or if the seal on the package is broken, do not sign any delivery document. Instead, return the package to the courier, requesting that a damage report be prepared. Once you fulfill this obligation, new products will be sent to you promptly. We are not responsible for the damage or missing items of products claimed to be incomplete or damaged if the package is accepted. Notify us of this situation as soon as possible, either in writing to İstiklal Mah. Marmara Cad. 31/A Ümraniye/ISTANBUL or verbally to our phone number 0538 416 14 17, including your contract number.

Customer Support

For all your questions regarding your orders and for product information, you can reach us from anywhere in Turkey at 0538 416 14 17 or request support by filling out our contact form.